Erocert EQC

Our Policy

Our goal is to provide world-class services worldwide while meeting the highest standards in terms of quality, safety, sustainability, environmental protection, health and safety at work, and social responsibility. We are committed to providing our customers with excellent customer service and exceeding their expectations.

Our certification processes and procedures are based on sound expertise and strict ethical principles. We are committed to the highest quality standards and ensure that our staff have the necessary expertise and skills to provide our customers with professional and effective service.

Our corporate policy is based on the principles of customer satisfaction, quality, competence, integrity, continuous improvement, sustainability, and compliance with legal and regulatory requirements. We are aware that the implementation of these principles is an ongoing process and commit to regularly reviewing, updating, and communicating our policy.

Our company is committed to the following principles:

  • Customer satisfaction: We aim to understand our customers and meet their needs by offering them tailored services that meet or exceed their expectations.
  • Quality: We are committed to the highest quality standards and ensure that our certification processes and procedures meet national and international requirements.
  • Competence: Our staff have the necessary expertise and skills to provide our customers with professional and effective service.
  • Integrity: We rely on ethical business practices and behavioral standards and treat our customers fairly and impartially at all stages of the certification process.
  • Continuous improvement: We strive for continuous improvement of our processes, services, and systems and ensure that our certification services are always up to date with the latest technology and current requirements.
  • Sustainability: We are committed to sustainable development by minimizing our environmental impact, using our resources efficiently, and taking social responsibility.
  • Legal and regulatory requirements: We comply with all applicable laws, regulations, and standards related to our business and certification services.

We are aware that the implementation of these principles is a continuous process and commit to regularly reviewing, updating, and communicating our policy. We strive to establish a culture of excellence, innovation, and sustainability and provide our customers with outstanding service.